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Consultation Services for Foreign Residents

General Consultation Services

The Utsunomiya City International Association (UCIA) provides multilingual general consultation services for foreign residents in need of assistance at the International Plaza and the city office alike. Available languages are English, Portuguese, Spanish, Chinese, Thai and Vietnamese. Our counselors attentively listen to your uncertainties and concerns to work with you to find solutions to your challenges. The information you provide will not be disclosed to any other party. So please feel reassured to come and talk to us. For the consultation schedule, please see the table below. Consultations by phone are also accepted.

International Plaza (Phone: 028-616-1564)
Language Days Hours
Portuguese Monday 4th Sunday
(reservations are required.)
Vietnamese 1st and 3rd Monday
Chinese Tuesday
Thai Wednesday
English Friday
The Consultation Services for Foreign Residents located on the 2nd floor of the city office
(Phone: 028-632-2834, only available during the opening hours below)
Language Days Hours
Portuguese Thursday 9:00-12:00
Thai 1st Thursday 14:00-17:00
Chinese 2nd Thursday 9:00-12:00
Vietnamese 2nd Thursday 14:00-17:00
English 1st Thursday 9:00-12:00
3rd Thursday 14:00-17:00

Other Consultation Services in Utsunomiya

The following consultation services are available with regard to tourism, immigration procedures, employment and domestic violence, among others.

Where to consult Inquiries Days and Hours Language
Tourist Information
Phone: 028-636-2177
1-23, Kawamuko-cho
(within JR Utsunomiya Station)
7 days a week,
Equipped with a
translation tool
Immigration Procedures
Where to consult Inquiries Days and Hours Language
Tokyo Immigration Services
Bureau Utsunomiya Branch
Phone: 028-600-7750
2-1-11, Obata
Monday through Friday,
Where to consult Inquiries Days and Hours Language
Hello Work Utsunomiya
Ekimae Plaza Employment
Services for Foreigners
Phone: 028-623-8609
KDX Bldg. 2nd floor,
1-3-1, Ekimae-dori
Tuesday and Thursday,
Tochigi Labor Bureau
Consultation Services for
Foreign Workers
Phone: 028-634-91151-4,
Monday, Wednesday and Friday,
9:00–12:00, 13:00–16:30
Domestic Violence
Where to consult Inquiries Days and Hours Language
Utsunomiya City Counseling
and Support Center for Victims of Spousal Violence
Phone: 028-635-7751 Tuesday through Saturday,
9:00 – 17:00
(4th Saturday until 12:00)
Tochigi Prefectural Gender
Equality Promotion Center
Consultation Services
Phone: 028-665-8720
4-1, Nozawa-machi
Phone counseling
Mon. thru Fri., 9:00 – 20:00;
Sat. and Sun., 9:00 – 16:00
In-person counseling
Tues. thru Sun., 9:00 – 16:00
Tochigi Prefectural Police
Consultation Services
Phone: 028-627-9110 or
24/7 Japanese

Tochigi Consultation and Support Center for Foreign Residents
Operated by the Tochigi International Association (Address: 9-14, Honcho, Phone: 028-627-3399)
General Consultation Services
Language Days and Hours (subject to change)
Japanese, Portuguese, Spanish, Vietnamese Tuesday through Saturday, 9:00 – 16:00
Chinese Tuesday, 10:00 – 13:00
English, Tagalog Thursday, 10:00 – 13:00
Thai Friday, 10:00 – 13:00
Nepali, Bahasa Indonesia, Sinhalese, Tamil Saturday, 10:00 – 13:00
Specialized counseling with interpretation (reservations are required.)
Legal counseling 1st Tuesday, 10:00 – 12:00
Mental health counseling Once per month
Counseling on immigration procedures 2nd Wednesday, 10:00 – 12:00